All posts on December, 2017


M-Commerce

6 Ways to Boost Your Mobile Commerce Performance

One thing the latest holiday sales season made crystal clear is that mobile commerce is on the rise. On Cyber Monday, mobile shopping totaled 47.4 percent of visits to retailers’ websites, according to Adobe. However, etailers could do much more to milk the mobile shopping cow. “Traditional mobile sites aren’t designed for the way people want to discover new products,” said Qubit CEO Graham Cooke.

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Technology

2017 in Tech: The Year of Foreshadowing Big Things to Come

2017 may be the year that developments in the tech world truly were overshadowed by other world events: deepening divisions in the United States and the looming threat of war with North Korea; numerous sexual misconduct scandals; terrorist attacks in Europe; and another royal wedding. With all of that going on, it would be easy to overlook Apple’s latest iPhone or Nintendo’s comeback.

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E-Commerce

5 Ways Etailers Can Fight Chargeback Fraud

This holiday selling season may have been a good one for retailers, but every silver lining has a cloud. One shadow will be cast by chargeback fraud, which can occur when shoppers make purchases with a credit card and then request chargebacks from the issuing bank instead of from the merchant. “Merchants bleed $227 for every dollar lost to e-commerce fraud,” said NuData’s Robert Capps.

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Tech Buzz

Ready Player One and the Troubled Future of VR

One of the issues with virtual reality is that expectations have been overset massively with TV shows like Star Trek: The Next Generation, which promised an artificial reality indistinguishable from reality. VR failed. It didn’t have to — there is a pattern to bringing out successful technology that is repeatable. You create a complete experience regardless of cost, then cost-reduce it.

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E-Commerce

6 Ways SMBs Can Meet Online Shoppers’ High Shipping Expectations

For many online shoppers, shipping has become a pivotal issue, and one of the worst things an etailer can do is allow a shipment to be late. On-time arrival is such a high expectation that many shoppers find late delivery worse than other notoriously disagreeable things, a recent DHL survey of 1,400-plus online shoppers suggests. Also, consumers want shipping to be free.

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Customer Experience

AI Self-Service: Smile for Your Supper

Cali Group has announced a pilot program using kiosks equipped with facial recognition software and AI to ease the ordering process for regular customers at the Pasadena, California, location of its international CaliBurger restaurant chain. The kiosks use NEC’s NeoFace facial recognition software to identify registered customers and pull up their order preferences and loyalty accounts.

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Enterprise Security

Full Disclosure Applies to Internal Security Too

If you’ve been keeping up with the news, you’ve probably noticed a few recent reports about companies that may have been a little less than candid about security issues. For example, we recently learned that Uber experienced a breach in 2016. As we’ve also learned from subsequent press reports, the company may have paid the attacker to remain silent about that breach instead of acknowledging it publicly and openly.

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Mobile

P2P WiFi Plan Challenges ISP Dominance

Open Garden has announced the launch of a new P2P service that allows users to share Internet connections and unused plan data for free, with compensation in a new cryptocurrency as an extra incentive. The company is offering the service through an app that can be downloaded from Google Play. The system requires no hardware other than an Android phone to participate in the Internet access sharing.

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Opinions

Uber Is Great Until It Leaves You Out in the Cold

Uber works great — until it stops working, leaving your kid walking home alone on a cold winter night. Wireless technology opens up new avenues for innovation and excitement, with companies like Uber and Lyft. Most of the time, their technologies work just fine, but don’t let your guard down. Prepare for the moment when something goes wrong, because eventually something always goes wrong.

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What’s next for the Groovy language: The 2018 roadmap

Groovy, the veteran language for the Java Virtual Machine, has several enhancements on its roadmap, such as to support Java 9 modularity and Java 8 lambda capabilities. Although closely linked to Java, Groovy offers additional capabilities such as the ability to write compile-time transformations and macros.

The Apache Software Foundation plans the following Groovy upgrades in the next year:

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